Email support@pryvc.com
for anything — we answer within one business day. The sections below solve the most
common questions faster.
for consumers
Your profile & shares
Can't sign in?
Codes come from no-reply@mail.pryvc.com — check spam, or use Google/Microsoft
sign-in, which links automatically by verified email.
Revoking a share.
Shares → Revoke. The business gets a formal cease-contact notice with a tracked
10-business-day deadline; non-response is recorded as evidence.
Updating your details.
Profile → Contact details. Save once — every active share in scope is refreshed
and notified automatically.
Deleting your account.
Profile → Delete account. Active shares are revoked and your encrypted fields are
erased; the tamper-evident audit chain is retained as legal evidence.
Integration in minutes.
Portal → Integration AI: paste your page URL and get paste-ready code for the Share
button or the consent widget. No engineer needed.
Domain verification failing?
The DNS TXT record can take a few minutes to propagate. Shares and certificates
only work on domains you've proven you own — that's what makes them trustworthy.
Billing.
Portal → Billing → Manage subscription opens the Stripe customer portal for
invoices, payment methods, and cancellation.
Certificate questions.
Every consent certificate has a public verification page at verify.pryvc.com —
share that URL with carriers, buyers, or auditors.
Connecting.
Click the extension icon → Connect your PRYVC account → approve in the window that
opens. No passwords ever touch the extension.
Filling a form.
Click the toolbar icon → “Fill this page,” or right-click → “Fill with Pryvc.”
Review the exact fields, approve, done. It never fills without your click.
Where are my receipts?
Every fill lands in your Data trail —
site, fields, time, fingerprint, and the site's policies as they read that day.
Field names only; your values are never stored in the record.
Disconnecting.
Remove the extension from your browser, or rotate your session from Profile →
Sessions to invalidate its access immediately.
Nothing fills?
Add details to your profile first (Profile → Contact details) — the extension can
only fill fields you've saved.